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Personal Information We Collect & Why We Collect It

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://columnsplus.ca/ (the “Site”).

Columns Plus provides a PCI-compliant checkout experience. We do not sell your data. This website uses Paypal for payment processing, and transmits all sensitive data directly to Paypal without passing through our servers.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We DO NOT SELL Your Personal Information OR KEEP PAYMENT INFORMATION ON OUR SERVER

We do not sell your personal Information to third parties. We DO use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Cookies

If you make visit on our site you may opt-in to saving your name, email address, phone number, and Country of location in cookies. Our Cookies are created for your security and convenience.

Automatically detecting a customers Country at the time of purchase allows Columns Plus to display personalized language, payment, currency, shipping, and stock options. These cookies will last for one year.

If you visit our website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Where your data is sent

Visitor comments and form submissions may be checked through an automated spam detection service.

Do you want to learn how to opt out of behavioral advertising across the World Wide Web?

As described above, we do not sell your personal information to provide you with targeted advertisements, or marketing communications. We only use cookies to personalize your experience on this website. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

If you are interested in opting out of targeted advertising use the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that make purchases, we store the order details necessary in order to fulfill your order. WE DO NOT STORE PAYMENT DETAILS ON THIS SERVER.

What rights you have over your data

If you have made purchases on this website you can request to receive an exported file of the all personal data we hold about your order history.

You can request that we erase any data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

This website uses Paypal for payment processing, and transmits all sensitive data directly to Paypal without passing through our servers. To protect your data and ensure PCI-DSS compliance.

Visitor comments may be checked through an automated spam detection service.

Geolocation decision making

We use automated decision making to detect currency, language, and product availability based on a user’s geolocation data. We do not change prices based on our customer’s browsing history in anyway.

Changes to Our Polices

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@columnsplus.ca or by mail using the details provided below:

Columns Plus
[Re: Columns Plus Privacy Compliance Officer] 125 Vondrau Drive, Unit 1 Cambridge, OntarioN3E 1A8